Service Rates / Fees
Here are the current rates for service from J.D. Fox Micro. Please be sure to read the Who We Serve page and the contracts themselves for more information on how these rates apply. These rates do not constitute an offer of service, and are only presented for your use in planning how you might best utilize services from J.D. Fox Micro. "Flat" fees listed below may be offered as phased service fees when necessary work is best performed in stages. Full details will be included in the contract specifically tailored for your IT System. All fees will be presented up-front for your approval before any work incurring charges is performed. Feel free to contact J.D. Fox Micro with any questions.
New Clients
| Service | Service Fee |
|---|---|
| Initial Visit and Needs Analysis | Free |
IT System and Cloud Management Contract
| Service | Service Fee |
|---|---|
| System Management (preventive maintenance, user support, routine reconfiguration, system optimization, data backup management, documentation) | Variable depending on size and complexity of IT System, starting at $1,500 per month |
| Fault Response (diagnostics, repair, restoration to normal operations) | Free |
| Upgrade Planning (hardware or software upgrades, transitions, expansions, etc.) | Free |
| IT System Upgrade Implementation | Flat fee determined during Upgrade Planning |
Per-Incident Service
| Service | Service Fee |
|---|---|
| New Incident Consultation | $495 flat per visit; no limit on number of incidents or problems to review |
| Fault Response (diagnostics, repair, restoration to normal operations) | Flat fee determined from Incident Consultation |
| Upgrade Planning (hardware or software upgrades, transitions, expansions, etc.) | Flat fee determined from Incident Consultation |
| IT System Upgrade Implementation | Flat fee determined during Upgrade Planning |
Mileage and Incidentals, all clients/services
J.D. Fox Micro does not charge for travel time, mileage, parking, or other incidentals.
Data Destruction and IT Equipment Recycling
Please see the last page of the J.D. Fox Micro Resource Center article on IT equipment disposal to see a fee schedule for these services.