Who We Serve

Businesses of any size

If your company does not have in-house IT support or a plan to manage your IT System:

J.D. Fox Micro can serve as your IT department for managing and securing your IT System, through the IT System Management Contract. This is the top-level and most recommended service offering of J.D. Fox Micro. It offers routine maintenance and diagnostics, repair, and upgrade consultations for a flat monthly fee, all for the purpose of protecting you from data loss or work interruption. The savings compared to hiring one or more in-house full-time IT System administrators will be significant.

Or, you may choose to address specific issues, such as planning an upgrade or fixing a particular problem you're having, if you feel you do not require assistance managing the overall IT System. You can do this by engaging J.D. Fox Micro in a Per-Incident Service Agreement.

Click Service Contracts to the left for more information on these service offerings, and to read the actual text of the relevant contracts.

If your company has an IT Department or network manager:

You may call on J.D. Fox Micro when your IT department has special needs, through the Per-Incident Service Agreement. This service option generally represents the best value for an organization that has a well-defined and robust IT management system already in place, but which occasionally requires assistance solving a difficult problem, implementing a specialized upgrade, or reviewing their management system for potential improvements. However, emergency service is generally not included in this plan.

If you require emergency service outside what your in-house IT support can provide, or if you feel your IT maintenance plan may need a bump-up to the next level, you should engage J.D. Fox Micro in an IT System Management Contract, where J.D. Fox Micro will offer routine maintenance and diagnostics, repair, and upgrade assessments, integrated into your existing IT management system, for a flat monthly fee.

Click Service Contracts to the left for more information on these service offerings, and to read the actual text of the relevant contracts.

IT industry colleagues

If you are an independent IT support provider—

Did you land a big client or major project and you're not sure if you have the manpower or technical knowledge to support them? Do you need to go on vacation and want someone competent and trustworthy to look after your clients? Count on the many years' technical and business experience of J.D. Fox Micro to discreetly support your clients' users and systems while you maintain the business relationship.

To get started, contact J.D. Fox Micro to discuss a custom support contract that will pay you valuable returns.

If you are a software or website developer—

J.D. Fox Micro can provide and configure local or cloud-based virtual machines or physical servers for development, testing, staging, and hosting of your applications, configure and secure your database systems, configure performance monitoring, and assist with hardware and software compatibility issues across all platforms. Trust J.D. Fox Micro with managing your development and hosting infrastructure so you can concentrate on what your clients care about most: your application's features, styling, and user experience.

To get started, contact J.D. Fox Micro to discuss a custom support contract that will pay you valuable returns.